بالإضافة إلى الدعم الفني الحالي عبر الهاتف على مدار 24/7 ، نقدم أحدث دعم للخدمة عن بعد باستخدام تقنية الواقع المعزز (AR). يتيح لنا ذلك تقديم دعم الخبراء السريع الذي تحتاجه لتحقيق أهداف الإنتاجية الخاصة بك.
يساعدنا حل المساعدة المرئية عن بعد المدعوم بالواقع المعزز من METTLER TOLEDO على فهم مشكلات الخدمة الخاصة بك بشكل كامل. يتيح لنا استخدام جهاز محمول مزود بكاميرا مدمجة رؤية ما تراه بالضبط. يمكننا إرشادك خطوة بخطوة لحل المشكلة من خلال تقديم المساعدة السياقية في الوقت الفعلي ، مثل إضافة نص أو رسومات أو تمييز الكائنات باستخدام علامات ثلاثية الأبعاد. استفد من أسرع دعم لتشخيص الأعطال وإصلاحها واستبدال الأجزاء باستخدام أحدث التقنيات. يمكننا أيضا الاتصال عن بعد ببعض منتجاتنا لتحسين الخدمة بشكل إضافي. يرجى الاتصال بفريق الخدمة المحلي للحصول على مزيد من التفاصيل.
نحن ندعم معدات فحص منتجات METTLER TOLEDO ونخدمها طوال دورة حياتها بأكملها، بدءا من التركيب إلى الصيانة الوقائية والمعايرة وإصلاح المعدات.
X-ray inspection systems are essential for maximizing product quality and safety. Advanced x-ray systems can detect physical contaminants in various products while simultaneously performing multiple additional in-line quality control checks.
The main benefits of using an x-ray inspection system in production lines include:
X-ray inspection systems effectively detect various dense physical contaminants, including metals, glass, mineral stones, calcified bone, and high-density plastics and rubbers. In addition to identifying physical contaminants, x-ray systems can perform a range of in-line quality control checks for product integrity, such as:
Industrial x-ray inspection systems are very safe for both products and factory employees due to the extremely low levels of radiation used. The x-rays do not affect product safety, flavor, or texture. X-ray technology is highly regulated and is widely used for product inspection in food, pharmaceutical inspection, and other manufacturing sectors.
For equipment operators, modern x-ray inspection systems are considered safe when used according to recommended safety guidelines. These systems are typically designed with cabinet shielding and safety interlocks to contain radiation within the machine. Contact METTLER TOLEDO for more information about x-ray inspection safety.
X-ray inspection systems can be installed at various stages of production:
As a trusted x-ray inspection system manufacturer, METTLER TOLEDO can assist with purchasing decisions and integrating the inspection system into existing production lines for seamless operation and complete peace of mind.
Industrial x-ray inspection systems enhance production efficiency and support OEE by providing critical performance data for monitoring. METTLER TOLEDO Safeline x-ray inspection systems contribute to OEE through:
METTLER TOLEDO Safeline is a leading x-ray inspection systems manufacturer with decades of experience inspecting a wide variety of products in food, pharmaceutical, personal care, cosmetics, and other industries. Our systems inspect various packaging types, for example: glass jars, metal cans, plastic bags, unpackaged, and bulk items.
We offer:
Contact our experts to learn how METTLER TOLEDO Safeline can enhance your product safety and quality through advanced x-ray inspection systems.
The product being manufactured and the most likely type and source of contaminants will help you determine whether an x-ray system or metal detector is the most suitable technology. You should also consider the outcome of an HACCP review. In some cases, using both technologies at different critical control points (CCPs) may be the best option.
Yes, depending on the product, x-ray inspection technology can inspect products with aluminum foil packaging.
Aluminum is a low-density material and does not significantly impact the inspection or detection of contaminants in products such as ready meals, particularly when the packaging is thin.
If your product uses aluminum foil, we recommend scheduling a free product test to assess the performance of our x-ray systems with your specific product.
Due to its low-density make-up, aluminum foil is undetectable by x-ray inspection. While aluminum foil is undetectable, aluminum pieces can be identified depending on their size and density. In some cases, aluminum contaminants can even be detected within aluminum packaging.
Preventive maintenance is a critical aspect of x-ray inspection system ownership because it keeps the system operating at peak performance, maximizing equipment uptime throughout the service life. By implementing a scheduled preventive maintenance program, manufacturers can:
Investing in x-ray inspection preventive maintenance service packages from trusted manufacturers like METTLER TOLEDO can help simplify routine maintenance procedures. In addition, with service experts located across the globe, you can be confident that an x-ray service technician will be available when you need them most.
Regular maintenance and performance verification of x-ray inspection systems should typically take place every 6 to 12 months, though it can vary with product types, production environment, and other use cases. Ideally, this verification process should be carried out by a trained professional. METTLER TOLEDO offers care packages for their x-ray equipment which includes preventative maintenance and performance verification. Our team of global service experts are there when you need them for everything from expert installation, operator and staff training, repairs, support, and more.
Servicing an x-ray inspection system involves both regular planned maintenance and specialized procedures carried out by trained personnel.
The overall approach to servicing includes four main categories:
When purchasing an x-ray inspection system, investing in an appropriate service contract with the equipment supplier is essential to keep your system operating at its peak potential. Regular inspections and routine maintenance from expert technicians can help minimize unexpected downtime or unsatisfactory equipment operation. METTLER TOLEDO has a global network of expert service technicians to help keep your x-ray system running smoothly. We offer a wide range of services, from installation to contracts, repairs and spare parts, delivering comprehensive support for your x-ray system throughout its entire lifecycle.
An x-ray inspection system should be serviced regularly to support optimal performance. This service should include preventative maintenance and checks to verify its performance. Performance verification is essential to confirm that the system operates within specified parameters, helping to maintain productivity, support compliance, and protect your brand.
Typically, regular maintenance and performance verification checks should happen every 6 to 12 months. However, the exact timing depends on the specific use, the production environment (such as wet, dry, or harsh washdown conditions), and how long the system runs each day (for example, continuously or only a few hours).
For METTLER TOLEDO x-ray inspection systems, you can request service frequency guidelines and advice from our global team of factory-trained technicians. A service contract can help keep your system on a regular maintenance schedule, with expert support available when you need it.