Además de nuestro soporte técnico telefónico ininterrumpido actual, ofrecemos lo último en soporte técnico remoto mediante tecnología de realidad aumentada (RA). Esto nos permite seguir ofreciendo el soporte rápido de expertos que necesita para lograr sus objetivos de productividad.
Nuestra solución de asistencia remota visual con realidad aumentada de METTLER TOLEDO nos ayuda a entender por completo sus problemas de servicio técnico. El uso de un dispositivo móvil con una cámara integrada nos permite ver lo mismo que usted. Podemos guiarle paso a paso para resolver el problema ofreciéndole asistencia contextual en tiempo real, como añadir texto, dibujos o resaltar objetos con marcadores en 3D. Benefíciese del soporte más rápido de diagnóstico de fallos, reparación y sustitución de piezas con el uso de la tecnología más reciente. Podemos conectarnos de forma remota a algunos de nuestros productos para conseguir unas mejoras adicionales del servicio. Póngase en contacto con su equipo de servicio técnico local para obtener más información.
An industrial metal detector or metal detection inspection system inspects raw or processed foods or non-food products and inspects pharmaceutical products for metal contamination and safely rejects contaminated product from the production line. Food processing companies use industrial metal detectors to comply with food safety standards, retailer codes of practice and legislation.
A HACCP audit (Hazard Analysis Critical Control Point) will establish the most relevant critical control points, indicating the best installation location for the metal detector.
The majority of industrial metal detectors are balanced coil systems. Three coils are wound onto a non-metallic frame and each coil is exactly parallel with the other two. We explain exactly how metal detectors operate in our Metal Detection Guide. You can read more about this from page 8 of the guide.
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The sensitivity of an industrial metal detector can vary depending on the application, the equipment manufacturer, and the metal detection system itself. Sensitivity performance is determined by the diameter of a sphere made from a specific type of metal. The sphere must be reliably detectable when placed in the center of the aperture of a tunnel metal detector. A tunnel metal detection system loses sensitivity the larger the aperture size.
Dry products such as confectionery and cereals, are relatively easy to inspect. Detectors operating at high and ultra-high tuned frequencies (typically in the region of 800kHz and above) deliver high levels of overall sensitivity and are especially good at detecting stainless steel type contaminants.
When inspecting wet or conductive products, including inspecting products in the food industry such as fresh meat, poultry, cheese, fish and metallized film packed products, the situation is different. The wet product itself creates a 'product effect signal' in the detector – and this signal needs to be cancelled out before inspection can begin. Innovative multi-simultaneous frequency technology combined with a product signal suppression algorithm can be used to overcome product effect, detecting significantly smaller metal contaminants.