Take-A-Number | METTLER TOLEDO

Take-A-Number (TAN)

Queue management and information kiosk

Take-A-Number (TAN) is an interactive, digital touchscreen device with a ticket printer for queue management. It provides data on wait times, fulfillment times, and offers digital in-store marketing at the point of decision. TAN’s sleek design takes up very little counter space. One in-store server (optionally this device itself) can receive the data from an unlimited number of TAN devices, all managed under the same software.

Take-A-Number
Specifications - Take-A-Number (TAN)
Display 13.5” TFT LCD with LED backlight; Touchscreen
Housing Die-cast aluminum; Plastic covers; Black with silver frame
Label Printer Standard 3 1/8” (80 mm) wide thermal receipt paper
Resolution 2256 X 1504 px
Processor Intel Pentium Processor N4200
Operating System Windows 10; Linux

Improve Customer Experience

The ultimate achievement to enhance customer satisfaction is reducing wait times. TAN enables retailers to utilize actual in-store data to optimize resource planning and management. Capture wait times, fulfilment times and traffic patterns to enhance the customer experience.

Take-A-Number (TAN)
Take-A-Number

Simplify IT Processes

One in-store server manages an unlimited number of queues, all under the same software system with the added support of a web service interface – simplifying IT processes. TAN provides warnings to operators when wait times and/or queue lengths become too long.

Take-A-Number (TAN)
Take-A-Number

Boost Profitability

The digital screen of TAN, located prominently at the service counter, captures attention while customers are waiting in line. It provides an excellent opportunity to increase sales through digital signage promotions. Content management is simple, and retailers can enhance promotions for weekly specials, overstock items and more.

Take-A-Number (TAN)
Take-A-Number

Enhance In-Store Applications

Use the ticket kiosk for more than queue management. TAN can support many customer-facing applications, including a customer information station, frequent shopper interaction, remote self-checkout, a self-ordering station and more. TAN can also leverage other customerfacing web-based applications.

Take-A-Number (TAN)
Take-A-Number

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Take-A-Number (TAN)
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