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Home Professional Start-Up and Qualification

IPac: Professional Start-up and Qualification

METTLER TOLEDO commissioning and start-up packages ensure your product inspection equipment achieves consistent, reliable results right from the start and throughout ongoing operations.

IPac is designed for regulated industries with requirements for products at a consistent level of quality. With an IPac, you can ensure peak performance, high accuracy, consistent performance and full documentation to meet compliance with internal standards and external regulations.

DeliverablesCheckweighersMetal DetectorsX-ray SystemsVision Inspection Systems
Installation verification with checklist




Setup & configuration of the equipment tailored to your requirements




Performance verification to ensure maximum equipment performance right from the start




Initial user training on basic equipment opereration, maintenance, and care procedures




Standardized qualificationand documentation to ensure compliance to GFSI based standards




Radiation survey



Six test samples delivered at a later date upon machine optimization



  • Price based on ship-to address of the quote, surcharges may be applicable for a different address.
  • The qualification Pac service will be completed during normal business hours 8:00 AM to 4:30 PM ET Monday through Friday at a single site location. Weekends, holidays, additional shifts, or any delays on customer's behalf will be billed as per normal billing rates.
  • All in scope travel and labor included in the price.
  • For x-ray test samples, customer can select 6 metal test samples OR 4 metal and 2 glass or 2 Alumina oxide test samples OR 2 metal, 2 glass and 2 Alumina oxide test samples. Not available for X37.
  • The qualification Pac service is available for purchase at the time of new machine purchase at a preferred point of sale rate. Qualification Pac can also be purchased any time thereafter at after market rates.
  • Qualification Pac Service must be scheduled by the customer at least ten (10) working days prior to IPac execution date for pricing to apply.  Expedited qualification Pac scheduling may include a surcharge.
  • The customer has 12 calendar months from the time of shipment to have the qualification Pac service scheduled and completed.
  • A separate purchase order will be required for any additional services and/or hours required outside of the normal scope of the qualification Pac service (or due to customer delays/lack of production).  If the visit is unable to be completed in consecutive days, customer is responsible to provide a separate purchase order for return visit at standard billable rates.
  • Qualification Pac service is non-refundable.

Recommended with ExtendedCare Service

Available for 30 days after a new purchase, ExtendedCare offers maximum peace of mind: annual preventive maintenance and performance verification visit to meet GFSI compliance requirements for maintenance for the first 24 months. Benefit from the technical hotline for short resolution times by solving issues over the telephone. In the event of an onsite repair requirement, profit from sparing travel expenses, spare parts, and full labor costs. ExtendedCare is less expensive than a regular contract offered on an annual basis and you can easily move on to one of the other contracts after 24 months.

Contract duration: 24 months
  • Preventative maintenance
    • Inspection and cleaning of all mechanical components
    • Inspection and testing of electronic components
    • Inspection for wear and damage
  • Performance verification
  • Annual radiation survey (X-ray only)
  • Equipment operational testing
  • Preferred service intervention
  • Technical hotline access
  • 100% labor coverage in case of equipment repair
  • Spare parts coverage in case of equipment repair*

*The ExtendedCare coverage does not apply where METTLER TOLEDO's equipment has been subjected to: accident, alteration, misuse, abuse, failure by buyer to ensure proper storage, operation and/or maintenance, or installation.


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