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Service Preventive Maintenance

Preventive Maintenance for Measurement and Inspection Devices

Scheduled care for optimal performance

Preventive maintenance plays a pivotal role in sustaining the condition of weighing equipment, inspection systems, and measurement devices. By implementing a regular preventive maintenance schedule, you can keep your devices in excellent working order, effectively preventing downtime, inaccurate readings, and potential safety hazards.

Whether you're a business owner, maintenance manager, or equipment operator, a preventive maintenance plan should be a top priority. With decades of experience in all industries, our experts are equipped to propose the most effective preventive maintenance schedule for your installed base.

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METTLER TOLEDO Preventive Maintenance
Preventive Maintenance for Measurement and Inspection Devices

Here Are the Benefits You Can Expect From Regular Preventive Maintenance Services

Reduced Downtime

Reduced Downtime

Equipment breakdowns can cause major disruptions to your business, halting production, delaying shipments, or even resulting in loss of customers.

In-depth preventive maintenance identifies and fixes issues before they lead to breakdowns, which can save you money and increase productivity.

Increased Accuracy and Reliability

Increased Accuracy and Reliability

Even a minor weight or sensitivity discrepancy can have significant implications for your bottom line. Overcharging customers damages trust, while undercharging leads to financial loss.

Proactive maintenance in combination with a calibration or system verification is the most economical approach to help ensure accuracy.

Extended Lifespan

Extended Lifespan

Regular inspections and maintenance contribute to extending the lifespan of your assets.

A preventive maintenance plan increases the return on investment of your device in the long term by reducing the frequency of unplanned repairs and replacements.

Compliance with Industry Standards and Regulations

Compliance with Industry Standards and Regulations

Many industries have strict standards and regulations governing the accuracy of measurement devices.

Preventive maintenance helps to ensure accuracy, including in environments under the scrutiny of standards, laws, and regulations. As a result, this helps minimize risks and increases trust with your customers.

Improved Data Quality and Analysis

Improved Data Quality and Analysis

By obtaining more accurate insights, you can make informed decisions and optimize your operations. Accurate insights enable you to identify trends, enhance efficiency, and gain a competitive edge.

This results in improved productivity, cost savings, and increased revenue, making it a crucial aspect of any business strategy.

Lower Long-Term Costs

Lower Long-Term Costs

Regular upkeep and maintenance reduce the risk of unexpected failures, quality issues, repairs, or replacements.

Based on your requirements and device data, we will suggest the ideal frequency of preventive maintenance calls: annual, bi-annual, quarterly, or more frequently.

METTLER TOLEDO Preventive Maintenance

What to Expect During a METTLER TOLEDO Preventive Maintenance Visit

During a preventive maintenance visit, our OEM-trained technicians will perform a range of checks. These may include:

  • General and enhanced inspection for signs of wear and tear, including cracks, dents, loose screws, or other damage.
  • External and internal removing of dirt, dust, and debris that may compromise accuracy or lead to corrosion.
  • Replacement of worn or damaged parts to preserve the device’s optimal functionality, if spare parts are available onsite.
  • Functional and operational testing.
  • Detailed maintenance report highlighting the performed activities.
  • PRO includes a calibration on measuring instruments.
  • Select PRO preventive maintenance includes the replacement of consumable parts such as UV lamps.
  • Proactive recommendation how to maintain or improve the system
  • Optional calibration, performance verification, and adjustment using certified calibration weights and test samples.

Select Your Device Type for More Information About Preventive Maintenance

Laboratory Weighing Solutions

Laboratory Balances, Analytical, Precision and Micro & Ultra Micro Balances, Powder & Liquid Dosing, Moisture Analyzers, Test Weights
Laboratory Balance Preventive Maintenance

Product Inspection Equipment

Product Inspection Equipment for In-Motion Checkweighers, Metal Detectors & X-Ray Inspection Systems, Track & Trace Solutions, Vision Inspection Systems
Product Inspection Preventive Maintenance

Rainin Liquid Handling Solutions

Rainin offers a wide selection of liquid handling equipment, solutions and resources for laboratories around the world.
Pipette Preventive Maintenance

Process Analytics

pH/ORP (Redox) Probes, Oxygen, CO₂, Ozone Sensors, Bioburden, Total Organic Carbon, Gas, Sodium, Silica and Chloride/Sulfate Analyzers, Transmitters
Process Instrumentation Preventive Maintenance

Analytical Instruments

Titrators, Density Meters, Refractometers, pH/Ion Measurement, Thermal Analysis, UV/VIS Spectrophotometers
Analytical Instruments Preventive Maintenance

Automated Lab Reactors and In-Situ Analysis

Particle size analyzers, FTIR and Raman spectrometers, chemical synthesis reactors, reactor control systems, automated sampling systems, reaction c...
Chemical Synthesis Instrument Preventive Maintenance

Important Preventive Maintenance Topics


METTLER TOLEDO Service Packages

Service Packages for Every Budget

At METTLER TOLEDO, we understand that your journey does not end with the purchase of a device. To help you protect your investment, we are committed to providing a range of service packages throughout the lifecycle.

Named Care packages, they are layers of security with an incremental scope of coverage. Our service level agreements (SLAs) outline terms for labor, travel, spare parts, and response times, simplifying budgeting and preventing unexpected downtime that may disrupt your operations.

Since we strongly believe in making service packages available to all customers, regardless of budget or industry, we have devised multiple levels of proactive service plans:

  • BasicCare is our entry-level offering to ensure continued uptime and performance. Labor costs are discounted in the case of a repair.

  • StandardCare offers faster response times, extended hours of availability, access to our technical hotline, and remote support. Labor costs associated with repair incidents are covered.

  • ComprehensiveCare offers full budget control as labor costs and replacement parts are entirely covered in the case of a repair.

  • ExtendedCare is our warranty extension contract. It provides 24 months of full budget control following the installation, including two preventive maintenance visits. While the cost of installation is not included, travel expenses, labor, and replacement part costs are covered.

  • SoftwareCare is an auxiliary service that provides access to software updates, new releases, and priority support by phone, email or help desk.

Better Insights With Predictive Maintenance

A more advanced approach to preventive maintenance, predictive maintenance uses data and analytics to predict when equipment is likely to fail. Data collected by sensors is analyzed to identify any potential problems early on. If a problem is identified, corrective action can be taken to prevent the equipment from failing.

If you are considering implementing PdM for your measurement devices, you need to have the right data collection and analytics tools in place. Your employees require adequate user training and a plan for action if a potential problem is identified.

Learn more about our predictive maintenance solutions:

METTLER TOLEDO Predictive Maintenance
METTLER TOLEDO One Service Provider

One Service Provider Covering All Your Service Needs

From calibration to verification and preventive maintenance: our services are available for many weighing, inspection and measurement devices, regardless of the manufacturer. By partnering with a global service provider like METTLER TOLEDO, you can simplify scheduling and budget planning while reducing administration tasks.

Preventive maintenance

Preventive Maintenance

Minimize Downtime for Better Performance and Improved Lifespan

Why is preventive maintenance for weighing, inspection, and measurement devices important?

Apart from keeping costs under control, ensuring accuracy, and extending the lifespan of the equipment, there is another crucial benefit of preventive maintenance: improving safety. That’s because improperly maintained devices can pose a safety hazard.

For example, a scale that is not level or that has loose components can cause accidents. As part of the thorough inspection, our qualified service technicians will identify and fix any problems. Regular preventive maintenance is pivotal in improving the safety for your employees and ultimately your customers.

What are the downsides of reactive maintenance?

Reactive maintenance is an approach where a device is allowed to run until failure. At this point, it is either repaired or replaced. While this may save money in the short term, negative aspects outweigh perceived savings.

Poor production planning, a higher risk of out-of-tolerance products, and overall maintenance costs tend to increase as emergency repairs take place at list cost without any discounts applied. Financial and human resources are deployed in the correction rather than prevention of errors, making reactive maintenance a costly approach.

How frequent should preventive maintenance be?

Determining the optimal frequency of preventive maintenance takes various factors into account, including equipment type and manufacturer recommendations. At the very least, it is generally advised to have measurement and inspection devices inspected at least once a year.

Consider the following factors that can influence the suggested frequency of preventive maintenance:

  • Level of usage
    Certain equipment undergoes more frequent use and thus requires more frequent inspection and calibration.
  • Operating environment
    Harsh environments, characterized by dust or dirt, necessitate more frequent inspection and calibration.
  • Accuracy requirements
    Equipment used for high-precision measurements necessitates more frequent inspection and calibration.
  • Criticality of production
    The higher the operation time and the costs associated with downtime, the shorter the maintenance intervals should be.

Contact us to determine the most effective preventive maintenance schedule.

What sets METTLER TOLEDO preventive maintenance apart?

As the global leader in the precision instruments and services industry, we have been offering unparalleled service and support to our customers for over 75 years. We are serving a wide variety of industries, including life sciences, food and beverage, manufacturing, and retail. And given our commitment to innovation and quality, our preventive maintenance services are state-of-the-art.

 

Here are the benefits of our extensive service network:

  • Globally standardized service levels and protocols.
  • Largest network of factory-trained and certified technicians in the industry.
  • Simplified handling and budgeting by dealing with a single service provider for all your measurement and inspection devices.

METTLER TOLEDO service packages

Service Packages

Tailored plans to meet your specific needs