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Onsite Pipette Service

Preventive maintenance and minor repairs right in your lab, minimising downtime.

Why Select METTLER TOLEDO?

Our onsite clinic makes pipette service hassle free for you. Our experienced pipette technicians are ready to take care of your pipettes – right in the convenience of your own laboratory. Every technician is fully equipped with computers, labels, specialised testing equipment and immediate hardcopy reporting capabilities.

  • UKAS accredited for onsite service
  • Large, dedicated pipette service team in the UK and Ireland
  • No call out or travel charges
  • Experts across all major pipette brands and all types of pipettes
  • All technicians carry analytical balances able to calibrate all volumes of pipettes including single channel and multichannel
  • Every channel on a multichannel pipette is serviced and calibrated conforming with ISO 8655
     

How to Arrange a Pipette Clinic

  1. To arrange an onsite pipette clinic, use the Request Service button below. We need to know the number of pipettes to be serviced (single and multichannel), service & calibration level required and preferred dates for the clinic.
  2. We will send you a quote. To accept this please provide us with a purchase order
  3. Once we have received your purchase order, confirmation will be sent to you by email including
    - Onsite Clinic Decontamination Form: This needs completing prior to our visit to comply with Health and Safety requirements and will be reviewed with you by the technician. We suggest you follow the Basic Exterior Cleaning procedure here.
    - Pre-Clinic Checklist: This needs completing and returning to pipetteservice.mtuk@mt.com at least a week prior to the visit
  4. If your facilities for an Onsite Clinic are unsuitable, please arrange a mail-in pipette service instead.