iC Software Care (previously iCare) was developed as the direct result of customer feedback. It provides subscribers with the opportunity to always have the latest software version while paying significantly less over the lifetime of their instrument. iC Software Care includes all version upgrades, service packs, software downloads, and easy electronic mechanisms to request features and get support. iC Software Care keeps systems current and software budgets predictable.
iC Software Care includes all upgrades and maintenance releases for Instrument or Office versions of iC IR, iC Raman, iC Vision, and iControl as well as priority email support.
iC Software Care is a subscription service renewed on an annual basis. Though a hardware maintenance contract is not required to purchase iC Software Care, having both maximizes instrument productivity and uptime.
Why is it important to use the latest version of iC Software?
- New features and modules are constantly added
- Usability improvements and added capabilities save time
- You enjoy compatibility with new intelligent D2i modules
- You get better connectivity with other applications
- Expanded connections between iC software and third-party tools makes communication easier
- Integration and data exchange is improved
- You save money on future upgrades by joining at instrument purchase and receiving current pricing
iC Software Care subscriptions are a modest, predictable expense that reduce your total cost of ownership while increasing user productivity that include updates to purchased analysis modules.
Download the iC Software Care datasheet for more information.