A balance looks like a simple piece of equipment that you just connect to the power, switch on and start weighing. However, laboratory weighing instruments are not what we call plug and play equipment. Even the smallest installation mistake or an oversight in configuration can result in weighing errors, leading to financial losses, Re-work and waste. Without the correct installation, you do not know if the balance is delivering accurate results, placed in the optimum location, or is set up according to your requirements. And will it be operated by trained personnel? Even if you are sure everything is okay, do you have the right documentation ready for the auditor? Our Mettler Toledo installation and qualification service goes beyond unpacking the box and putting the balance on the bench. Let's have a closer look. Our trained and authorized service technician will start the installation and qualification service with a delivery check. Has your balance been received as ordered? Is all documentation included? Is the equipment damage free? Now it is time to place the balance in the optimum location. Why is this important? Because external influences such as draft, direct sunlight, vibrations, for instance, from an elevator or even people walking past, can lead to drift and random errors. The consequences of which are inaccurate and inconsistent weighing results. So we know your balance is in the optimum location, now we can plug it in and check if it meets the predetermined specification and quality attributes. To do this, we carry out a number of functional tests including level control, overload test, internal adjustment, Automatic door test and a peripherals check to check if the recording and transfer are working properly. In addition, our service technician can optimize your weighing settings. For example, depending on your smallest net weight, we can set up the balance to deliver the weighing result faster and reduce waiting time. But we still don't know if the balance is performing according to your own weighing requirements. Only with an on-site calibration in the environment where the balance is being used can we assess the performance. The final part of our installation and qualification service is a short initial training session for the user. Professional installation and qualification services help you to ensure your equipment is sited in the optimum location, delivers accurate weight results and complies with your internal and external regulations right from the start. Why is this important? Even the smallest installation mistake or an oversight in configuration can result in weighing errors, leading to financial losses, rework and waste. Watch the video now and learn more about the importance and the benefits of our "Professional Installation and Qualification Packs". https://www.mt.com/global/en/home/products/laboratory-weighing-solutions/analytical/service/performance/professional-installation.html?cmp=af_GLO_YouTube_LAB-WGH_WHP_190514_KG_video_bra_20190518 Since each environment and each application requirement is different, we offer three levels of installation pack. An EQ pack, an IPAC and a starter pack. Each type of pack is available for balances, automated dosing systems and moisture analyzers. Installation packs, your weighing assurance right from the start.
Correct Setup Right from the Start
Relying on METTLER TOLEDO's professional installation and qualification service means being in good hands.
Our Service Technicians ensure that your balance or moisture analyzer is running perfectly and meets your process requirements the minute it is installed. Services include:
- Customized set-up and configuration
- Initial calibration
- User training
- Audit-proof documentation
