Why Select METTLER TOLEDO?
Our Pipette Service Centre is staffed by highly qualified, professional service technicians. Your pipettes will be fully serviced and calibrated to the original manufacturer specifications and returned to you promptly.
Our commitment to these standards guarantees your work is not delayed waiting for pipettes to come back to your laboratory, ensuring minimum down time.
- Experts across all major pipette brands and all types of pipettes
- Every channel on a multichannel pipette is serviced and calibrated conforming with ISO 8655
- Gravimetric method used throughout
- Secure courier return
- Easy online order management and pricing with the METTLER TOLEDO CustomerPortal
How to Send In Your Pipettes
- Decontaminate your pipettes to comply with Health & Safety requirements. We suggest you follow the Basic Exterior Cleaning procedure here.
- Create your online pipette service order via the CustomerPortal. This will create and email you a Service Order Confirmation.
- Package your pipettes appropriately to ensure no damage is incurred during transit.
- Send your pipettes and a signed copy of your Service Order Confirmation to us! We no longer require a Liquid Handling Decontamination and Order Form.
- Will will contact you for your purchase order before returning your pipettes.
Your pipettes will be returned to you in a re-usable box for your next service. METTLER TOLEDO accepts no liability for pipettes delayed, lost or damaged in the mail.
Customer Support Guide & FAQs
Browse our customer support guide and find answers to common questions in our FAQ.
- View our Online Pipette Calibration Quick Support Guide here >>
- METTLER TOLEDO Online Ordering Pipette Calibration FAQ.pdf
If you need further support please contact:
- E-Mail address: enquire.mtuk@mt.com
- Phone number: +44 (0)116 234 6705