Weighing Problem Alerts and Fixes from Anywhere

When weighing devices deliver inaccurate measurements or fail, the consequences to quality and productivity can be critical. Cloud-based remote preventive maintenance identifies potential issues before they influence product quality and uptime.

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InTouch Services
InTouch Services
Weighing Problem Alerts and Fixes from Anywhere
InTouch Services

Recent developments surrounding Industry 4.0 and the Internet of Things have started to facilitate a major paradigm shift in various manufacturing industries. The traditional production hierarchy with centralized control is shifting increasingly towards a decentralized self-organization.


Prevent problems

As measuring technologies also evolve, digitization has become a core element of innovation, for example shifting from analog signal transmission to end-to-end digital data transfer. As a result, intelligent measuring devices or sensors provide more than just accurate measuring values; they provide qualified real-time status information about the device status.

They can provide information to initiate preventive maintenance actions before problems can occur. This strongly supports operation management in keeping production running, avoiding downtime and planning repair at the right time. They can also integrate automatically into data networks and control systems, making initial installation or replacement fast and easy.

Weighing Problem Alerts and Fixes from Anywhere
Mobile weighing


Immediate response to issues

METTLER TOLEDO weighing terminals with embedded InTouchSM connectivity can send alerts to remote service technicians or internal personnel. That allows immediate response to performance issues, which means more uptime and reduces unforeseen expenses.

The IND570 weighing terminal with InTouch Services is ideally suited for critical applications. Alerts and incidents will no longer go unnoticed. When a problem is detected, you are automatically informed. Depending on the services you choose, either you can take the required action or our service center technicians are alerted to resolve the issue remotely or they will dispatch a field technician. Protected by proven IT security measures, InTouchRemote Services securely improve your performance and uptime.