Making Operational Excellence a Reality - METTLER TOLEDO

Webinar - On Demand

Making Operational Excellence a Reality

This webinar, moderated by Chris Baker from the Oliver Wyman Group, is centered on two main questions: What really is "Operational Excellence"? And how can you make it a reality? Learn why many operation initiatives fail today and what make operations so difficult. And finally, learn how retailers can create value by finding ways to make better—and by better we mean faster, more accurate, more consistent and simpler—decisions.
Chris Baker, Principal, Oliver Wyman
30 min
Making Operational Excellence a Reality
Making Operational Excellence a Reality

Chris Baker is a Principal in Oliver Wyman’s Retail and Consumer Goods Practice. Oliver Wyman is a leading global management consulting firm with offices in more than 50 cities in 25 countries. The Retail and Consumer Goods Practice focuses on helping its clients execute major change to reposition, turnaround and rejuvenate their businesses.

Baker specializes in consulting to food retailers, with particular expertise in strategy development, technology, supply chain, store operations, pricing and promotions, and all things Fresh. During his tenure with Oliver Wyman, Baker has led a number of major engagements with large retailers around the world, including in the U.S., Canada, U.K., Germany and France. He has also co-authored a number of publications on the topic of fresh food and its intersection with technology. 

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