PS Scale Technical Assistance
You can contact us through the Request more information button on the Overview tab, or by telephone. The PS scale team will respond promptly to the on-line request form. When calling on the phone, please be at your scale and PC.
Please be ready to provide the following information:
- Scale model, Ram and Serial Number (S/N) from the data label. [Remove platter to access data label]
- Carrier software name and version number.
Or you can call METTLER TOLEDO Technical Assistance: 800-786-0038. Follow prompts for Service and Industrial.
PS Scale family technical assistance
You can contact us by email, through our on-line contact form, and by telephone. The PS scale team will respond promptly to email and on-line form requests.
Email
Send your questions or feedback and comments to
mtexpress@mt.comOn-line contact form
Fill out the on-line form
here.
Telephone contact
Contact technical support for PS Scales at 1-800-786-0812. Our Customer Supports Specialists can assist you with:
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- Placing an order
- Product inquiries
- Technical support and installation
- Order or shipment information
