Ensure your CytoDirect is installed and operates according to the manufacturer’s specifications from day one. Select from two service Pacs, based on your needs:
As a portable device, you can use your CytorDirect in different laboratories and under varying ambient conditions. Get your own Performance Verification Kit (PVK) test slides to ensure correct measurement results after each instrument relocation.
The test slides are available in three fixed concentrations (5E6, 1E6 and 1E5) covering the entire measuring range. No user-dependent sample preparation is required.
Each PVK slide contains an RFID tag storing the slide’s relevant information, including its unique ID, nominal and reference concentration, lot number and expiry date and is accompanied with a certificate of analysis (CoA).
Simply scan the RFID chip and start the measurement.
For your peace of mind.
Is your CytoDirect integrated in our LabX™ laboratory software?
To ensure ongoing compliance, consider covering your LabX™ software with one of our dedicated software care packages, which provide regular maintenance, updates, and support.
Additionally, we offer professional services including training, installation, and validation to ensure efficient setup and smooth operation in controlled environment.
METTLER TOLEDO recommends a service interval of at least once a year to ensure accuracy and reliability. However, the frequency of servicing may vary depending on the instrument's usage and the operating environment.
Regular preventive maintenance and performance verification helps to maintain peak performance and extend the instrument's lifespan.
Performance tests can be completed by users within seconds as needed, even before each experiment, ensuring quick and reliable verification every time. Performance Verification Kit Test Slides are offered for this purpose.
However, this cannot replace Performance Verification offered by METTLER TOLEDO, as an unbiased proof from an independent supplier is required to fulfill compliance with the regulations.
Common signs that your cell counter needs professional support include:
If you notice any of these signs, it is advisable to schedule professional service to restore accurate and reliable performance.
CytoDirect is currently available in selected countries only. Contact your local METTLER TOLEDO sales organization or official distributor for country-specific availability.
