Stegemann | Case Study
To fulfil the serialization requirements for their pharmaceutical packaging contracts, Stegemann Lohnverpackung & Logistischer Service e.K., a German contract packer, relies on METTLER TOLEDO for the necessary equipment, software and expertise. This specific case study outlines how Stegemann worked with METTLER TOLEDO to find a cloud-based serialization software that would support the existing Track & Trace system from METTLER TOLEDO.
Stegemann has used METTLER TOLEDO for their serialization needs before, so when they decided they wanted to switch to a cloud-based software for the recording and processing of serialization orders, we were able to give guidance. Ultimately, Stegemann decided to use a software solution from tracekey, a company providing Software as a Service (SaaS). The T11 Manual Mark & Verify used by Stegemann has connectivity with tracekey's software, making the transition easy.
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As a contract packer company, Stegemann is responsible for serializing packaging materials according to customer requirements and various country standards. The T11 Manual Mark & Verify from METTLER TOLEDO is a compact system that prints and inspects labels using Smart Camera technology. Any faulty printed labels can be identified and removed. Cloud-based software from tracekey acts as an interface, receiving serial numbers from the Marketing Authorization Holder (MAH), creating orders within the software and forwarding them to the Track & Trace software from METTLER TOLEDO. The orders are then realized on the T11.
"Many customers are familiar with both our METTLER TOLEDO solution and tracekey software. This provides confidence in the processes," says Nancy Fricke, responsible for GMP compliance at Stegemann. The collaboration has already paid off: Stegemann was able to retain an existing customer due to the interface created. Other orders were also secured.
The Stegemann team has been satisfied with the collaboration between METTLER TOLEDO and tracekey. As Fricke stated, "The interface between the METTLER TOLEDO solution and the tracekey software is very stable. I do not have to worry about data being lost or the system not working. This trust is very important for our daily work."