LabX® is a unified software platform designed to manage multiple METTLER TOLEDO laboratory instruments, their workflows and the data they produce. LabX increases efficiency, reliability and security of your laboratory tasks. Software Care contracts ensure you always get the latest updates and upgrades as well as access to fast and professional support. On-Demand services include installation, training, validation, workflow development and consultation whenever you need it.
Software Care – Contracts for Your Needs
- Improved system reliability and uptime
- Compliance with changing regulations and standards
- Enhanced functionality for more efficient operation
- Scheduled, controlled and efficient software distribution process
- Fast and efficient support for setup and operational questions
- Minimal interruption of normal business processes
- Professional deployment and initiation of new software releases
- Ensured software and system operation
Please contact your METTLER TOLEDO sales representative for more information.
Software Care Services
Software Care includes Remote Support, Software Evolution updates and Software Deployment. These bundled services provide assurance that your METTLER TOLEDO software always functions at peak performance.
These services complement your existing policies and network infrastructure so that you stay in full control over data and security throughout your enterprise. If preferred, you can choose to deploy updates yourself.
Software Care is defined by a Software Support Agreement (SSA), End User License Agreement (EULA) and Service Level Agreement (SLA) designed to meet your needs and give you complete visibility and control.